Is it possible to order directly from the factory

No, we do not sell directly or allow customers pick ups from our factory. Customers must purchase through one of our established dealers located through out the U.S. and Canada. In doing this, it will allow for the development of a relationship with the local dealership in your area who can assist with inspection/prep, product walk throughs, assistance with product questions, user tips and helpful information in regards to using your RV.