FAQ

Customization of nuCamp Trailers
We do not accommodate structural or cabinet custom work that is outside the original floorplan of the units. We will however accommodate certain custom r...
Tue, 15 Feb, 2022 at 10:10 AM
Finding a nuCamp Dealer
We provide a dealer locator on our website, https://nucamprv.com/find-a-dealer/ or customers can call us and we are willing to help provide that informat...
Tue, 15 Feb, 2022 at 10:10 AM
How Long Does It Take to Build a nuCamp Unit
The TAG, TAB 320 and TAB 400 can take on the average one to one and a half weeks to build, the truck campers can take up to two weeks. The overall proces...
Tue, 15 Feb, 2022 at 10:11 AM
Can My Vehicle Tow a nuCamp Trailer
We as the manufacturer of our campers do not attempt to make suggestions on your vehicle's towing capacity or whether it will tow one of our units. P...
Tue, 15 Feb, 2022 at 10:11 AM
Does nuCamp Offer an Extended Warranty
You want exceptional experiences! nuCamp is committed to ‘build the exceptional.’ That is a charge that extends from the quality of our campers to the long...
Thu, 31 Aug, 2023 at 1:48 PM
How Do I Get an Owner's Manual
The manuals for all our units can be found on the nuCamp website, https://nucamprv.com/documents/  Another option is to contact our Customer Experience d...
Tue, 15 Feb, 2022 at 10:12 AM
Problem With Camper
First step would be to reach out to your dealer to see if they have the capabilities to work on your RV. If not, second step would be contact nuCamp (hel...
Tue, 15 Feb, 2022 at 10:13 AM
Parts
nuCamp recommends that you check the manual for your unit first to see what parts you will need then contact your dealer to order the correct parts. Plea...
Tue, 15 Feb, 2022 at 10:13 AM
VIN Location
The VIN number would be found on the registration or title, insurance paperwork or your bill of sale. The number would also be stamped on a tag and that ...
Tue, 15 Feb, 2022 at 10:13 AM
Should I Cover My Trailer
nuCamp suggest that storing your unit under a roof or cover when your unit is not in use for an extended amount of time is always a good idea. When the t...
Tue, 15 Feb, 2022 at 10:17 AM
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Customer Experience

330-852-4811 ext 834

help@nucamprv.com

WARRANTY ASSISTANCE

330-852-4811 ext 822

warranty@nucamprv.com