Warranty Repair

If your nuCamp trailer requires warranty service, you have the following options:

Option 1 – Authorized nuCamp Dealer (Recommended)

Locate an authorized nuCamp dealer using our Dealer Locator:

https://nucamprv.com/find-a-dealer/

Our authorized dealers are factory-trained to diagnose and perform warranty repairs. They can work directly with the nuCamp Warranty Department to obtain authorization and process warranty claims.

Option 2 – Independent Service Provider

If you choose to use a local RV repair facility or mobile RV technician that is not an authorized nuCamp dealer, prior approval from the nuCamp Warranty Department is required before any warranty repairs begin.

Please have the service provider contact us directly at:

Email: warranty@nucamprv.com

The service provider should provide the following information:

  • Trailer VIN
  • Description of the concern
  • Photos of the issue (if available)
  • Completed W-9
  • Proof of liability insurance

Once the required information has been received and the repair is approved, the nuCamp Warranty Department will work directly with the service provider by supplying:

  • Repair authorization
  • Labor guidelines
  • Repair procedures
  • Warranty documentation

Please note: Warranty authorization must be obtained before repairs are performed. Unauthorized repairs may not be eligible for reimbursement. 

Warranty Department
? warranty@nucamprv.com
? 330-852-4811 ext. 822

Option 3 – nuCamp Factory Service Center

You may also schedule warranty repairs at the nuCamp Factory Service Center.

Please contact the nuCamp Service Center for review of your concern, verify warranty eligibility, and coordinate an appointment.

nuCamp Service Center

service@nucamprv.com
? 330-852-4811 ext. 925