Introduction
The Alde Gas Failure code can appear for multiple reasons. Follow these steps to identify and resolve the issue.
1. Check Propane Levels
- The propane tank is located in the front tub area on the nuCamp TAB 400.
- This unit includes a Mopeka LP Monitoring System.
- Use the Mopeka app (via Bluetooth) to verify adequate propane levels.
2. Check Battery Voltage
- The Alde system requires battery power for the combustion fan and igniter, even when running on propane.
- On the nuCamp monitoring panel, ensure the battery voltage is sufficient.
3. Enable High Altitude Mode (If Needed)
- At 3,000 feet or higher, the Alde manual recommends activating High Altitude Mode.
- This feature is included in all Alde 3020 systems.
4. Contact Support if the Issue Persists
- If the gas failure code does not clear, contact:
- nuCamp Support: tech@nucamprv.com
- Truma Support: service@trumacorp.com
Thank you, and safe travels!