FAQs

Replacing the ALDE Glycol Fluid
Alde Recommends replacing the Glycol Fluid every 2 years. Glycol is an item that must be replaced before it stops providing protection (lubrication an...
Fri, 14 Apr, 2023 at 10:56 AM
Chemical Smell
If you are experiencing a chemical smell from the Alde 3010/3020 Series, it is most likely due to low glycol level - you will need to refill the glycol flui...
Thu, 15 Aug, 2019 at 10:39 AM
Glycol Leaking
If you are experiencing Leaking Glycol Fluid, and the Glycol Plug is still intact, it is most likely the Flow Assembly/Automatic Air Valve. First, try t...
Thu, 15 Aug, 2019 at 10:45 AM
Re-Grounding the Alde System
1. Locate the white ground wire coming from the Alde heating system that runs to the ground bar found underneath the bench seat on the driver’s side o...
Tue, 15 Feb, 2022 at 10:46 AM
How Long Does it Take for the Alde to Heat Up?
When using your heater, it typically takes 30 minutes to an hour before you start feeling noticeable warmth. However, depending on factors like outdoor tem...
Mon, 17 Feb, 2025 at 2:26 PM
Alde Mixing Valve
LK 550 Mixing Valve Technical Data Working temperature              Min. +5° C/Max. +90° C (Min. 41° F/Max. 194° F) Operating temperature          ...
Fri, 24 Jun, 2022 at 7:53 AM
Glycol Tank Location All Models
Maintaining your Alde system is crucial to ensuring it functions properly and efficiently. One important part of this maintenance is checking the glycol lev...
Mon, 17 Feb, 2025 at 2:09 PM
What if I Get Antifreeze in the Alde?
  If you’re not planning on using the Alde until next year –   you can leave it in there. Then flush the system before first use next year. Antifreeze it...
Fri, 28 Jan, 2022 at 12:39 PM
2021 Glycol Change
TRUMA/ALDE GLYCOL SERVICE BULLETIN   SUBJECT: GLYCOL CHANGE Pleasant Valley Teardrop Trailers/nuCamp has been notified by Truma/Alde that they will...
Fri, 25 Feb, 2022 at 10:58 AM
Cleaning the Alde Water Tank
Puriclean Cleans and purifies all stored water systems in Boats, Caravans , Motor Homes, Coaches -Unique dual purpose formula which both cleans and ste...
Tue, 15 Feb, 2022 at 10:28 AM
support icon SUPPORT ARTICLES
find a dealer icon Find a Dealer

Customer Experience

330-852-4811 ext 834

help@nucamprv.com

WARRANTY ASSISTANCE

330-852-4811 ext 822

warranty@nucamprv.com